Maintenance & Warranty Plans
Certified maintenance with 48-month continuous warranty. Every plan includes a free CO detector. From Comfort warranty plan onwards: free annual battery replacement.
BRL6000-25 Certified
NEN 3378-45 Compliant
48-Month Warranty
Free CO Detector
Free with every plan: Certified CO detector. From Comfort onwards: free annual battery replacement — for your safety.
Regular Plans
Choose the plan that suits your situation. 48-month contract. Downgrade possible after 12 months.
Basic
Annual maintenance for the budget-conscious
€11.95
/month
€143.40 per year
- 1x per year certified maintenance
- BRL6000-25 and NEN 3378-45 compliant
- Free CO detector
- Repairs on hourly rate basis
- No parts included
- No heating season guarantee
- No free battery replacement
Call-out fee: €45 + €0.19/km
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Comfort
Maintenance with parts warranty
€21.95
/month
€263.40 per year
- 1x per year certified maintenance
- BRL6000-25 and NEN 3378-45 compliant
- Free CO detector + annual battery replacement
- Parts up to €100 included
- Gaskets included
- Access to fault hotline
- Engineer available during heating season
Call-out fee: €20 + €0.10/km
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Most popular
Premium
Worry-free heating all year round
€39.95
/month
€479.40 per year
- 1x per year certified maintenance
- BRL6000-25 and NEN 3378-45 compliant
- Free CO detector + annual battery replacement
- All boiler parts included
- No call-out fees, no mileage costs
- 25% discount on Air Health plan
- Fault hotline + enquiry line
- Engineer guaranteed during heating season
Excludes heat exchanger. Heat exchanger coverage as add-on: +€12.50/mo
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All-Inclusive
Gold
Total peace of mind, zero surprises
€69.95
/month
€839.40 per year
- 1x per year certified maintenance
- BRL6000-25 and NEN 3378-45 compliant
- Free CO detector + annual battery replacement
- All parts including heat exchanger
- No call-out fees, no mileage costs
- Priority on the fault hotline
- Free Air Health plan (worth €95.40/yr)
- Coverage during all seasons
- Free advisory consultations
- Never any extra costs
| Feature | Basic | Comfort | Premium | Gold |
|---|---|---|---|---|
| Monthly price | €11.95 | €21.95 | €39.95 | €69.95 |
| Maintenance visits per year | 1x | 1x | 1x | 1x |
| BRL6000-25 / NEN 3378-45 | ✓ | ✓ | ✓ | ✓ |
| Free CO detector | ✓ | ✓ | ✓ | ✓ |
| Free battery replacement | ✗ | ✓ | ✓ | ✓ |
| Call-out fees | €45 + €0.19/km | €20 + €0.10/km | Free | Free |
| Parts included | ✗ | Up to €100 | All (excl. exchanger) | All (incl. exchanger) |
| Gaskets included | ✗ | ✓ | ✓ | ✓ |
| Fault hotline | ✗ | ✓ | ✓ | Priority |
| Engineer in heating season | ✗ | ✓ | ✓ | All seasons |
| Heat exchanger coverage (add-on) | ✗ | ✗ | +€12.50/mo | Included |
| Air Health discount | ✗ | ✗ | 25% discount | Free included |
| Advisory consultations | ✗ | ✗ | ✗ | Free |
Air Health — Ventilation Plans
Clean air, healthy home. Combine with a heating plan for extra savings.
Air Health
Mechanical ventilation maintenance
€7.95
/month
€95.40 per year
- Mechanical ventilation maintenance (1x per year)
- Grille inspection and cleaning
- Parts not included
- No filter replacement
Extra service: ventilation duct cleaning €15 per visit
Choose plan
Recommended
Air Health Plus
HRV + complete filter care
€14.95
/month
€179.40 per year
- HRV ventilation unit maintenance (1x per year)
- Annual filter replacement included
- Heat wheel / heat exchanger inspection
- Efficiency measurement and reporting
- Parts not included
HOA & Collective Plans
Affordable maintenance for apartment complexes and housing associations. From 5 units.
HOA Basic
Collective basic maintenance
€9.95
/month per unit
€119.40 per year
- 1x per year certified maintenance
- BRL6000-25 / NEN 3378-45 compliant
- Free CO detector per unit
- Repairs on hourly rate basis
- No parts included
Call-out fee: €35 + €0.19/km. Volume discount applies.
Request quote
HOA Comfort
Parts and fault service
€17.95
/month per unit
€215.40 per year
- 1x per year certified maintenance
- BRL6000-25 / NEN 3378-45 compliant
- Free CO detector per unit
- Parts up to €100 included
- Gaskets included
- Access to fault hotline
- Engineer in heating season
Call-out fee: €15 + €0.10/km. Volume discount applies.
Request quote
Popular with HOAs
HOA Premium
Worry-free for the entire complex
€32.95
/month per unit
€395.40 per year
- 1x per year certified maintenance
- BRL6000-25 / NEN 3378-45 compliant
- Free CO detector per unit
- All parts included (excl. heat exchanger)
- No call-out fees, no mileage costs
- 25% discount on collective Air Health plan
- Fault hotline + enquiry line
- Engineer guaranteed during heating season
All-Inclusive
HOA Gold
Fully managed, zero surprises
€54.95
/month per unit
€659.40 per year
- 1x per year certified maintenance
- BRL6000-25 / NEN 3378-45 compliant
- Free CO detector per unit
- All parts including heat exchanger
- No call-out fees, no mileage costs
- Free collective Air Health Plus plan
- Priority on fault hotline
- Coverage all seasons
- Free advisory consultations for HOA board
Volume Discounts HOA & Collective
More units, better rates. Discounts apply for 3 months on all HOA plans.
5-9 units
5%
discount · 3 months
10-24 units
10%
discount · 3 months
25-49 units
15%
discount · 3 months
50-99 units
20%
discount · 3 months
100+ units
25%
discount · 3 months + custom plan
Loyalty Bonus
Long-term partnerships are rewarded with extra discounts upon contract renewal.
After 1st contract period
5%
for 2 months
After 2nd contract period
10%
for 4 months
After 3rd contract period
15%
for 6 months
HOA Aircare — Collective Ventilation Plan
Combine ventilation maintenance for the entire complex. Volume discounts also apply here.
HOA Aircare
Collective ventilation maintenance
€6.95
/month per unit
- MV + HRV unit maintenance (1x per year)
- Annual filter replacement included
- Parts not included
Extra service: ventilation duct cleaning €15 per visit. HOA volume discounts apply. Minimum 5 units.
Request quote
Terms & Conditions
Transparent agreements, no hidden fine print.
Contract Duration & Cancellation
- Minimum contract duration: 48 months
- Cancellable after 48 months with 1 month notice
- After 12 months, downgrading to a lower plan is possible, but the 48-month contract period restarts
- Upgrading to a higher plan is possible at any time
- Cancellation in writing or by email
Certification & Quality
- All maintenance visits comply with BRL6000-25 and NEN 3378-45
- Performed by certified and qualified engineers
- CO detector is installed at first visit and checked annually
Parts & Coverage
- Parts coverage applies to components within the boiler itself
- Heat exchanger is only included with Gold plans (or as add-on with Premium)
- Radiators, pipework and thermostat controls are not covered
- For wear parts, the customer is always informed in advance
- Non-covered parts are charged at net cost + labour
Fault Service
- Fault hotline available on weekdays 08:00 - 17:00 (Comfort, Premium)
- Gold customers: extended availability 07:00 - 21:00, including weekends
- Gold priority service: guaranteed response within 4 working hours
- Heating season: 1 October to 1 April — engineer guaranteed available (Comfort+)
Call-out Fees & Travel
- Call-out fees apply per visit for Basic and Comfort plans
- Mileage is calculated from our nearest service point
- Premium and Gold: all travel and call-out costs are included within our service area
- Outside service area: surcharge by arrangement
HOA & Collective
- HOA plans from a minimum of 5 connections
- Volume discounts are calculated on the base price per plan
- Loyalty discounts are cumulative with volume discounts (max. 35% total)
- Custom quote for 100+ residential units
- Contracts are concluded at HOA level, not per individual resident
Exclusions
- Damage due to improper use, negligence or third-party modifications
- Boilers older than 10 years: boiler check required to assess maintenance feasibility
- Water pressure, gas or electricity issues outside the boiler
- Chimney sweeping and external flue gas exhaust
- Underfloor heating and radiator systems (separate quote available)
Price Indexation
- Prices are indexed annually on 1 January according to the CBS consumer price index
- Maximum annual increase: 5%
- Customer is notified in writing at least 2 months in advance
Frequently Asked Questions
What if my boiler is older than 10 years?
After 10 years, we first perform a boiler check to assess whether maintenance is still feasible. Based on this inspection, we advise you on the best plan or a possible replacement.
Can I upgrade or downgrade mid-contract?
Upgrading is possible at any time — the new rate takes effect immediately. Downgrading is possible after 12 months, but your 48-month contract period restarts.
What is the heat exchanger add-on for Premium?
The heat exchanger is the most expensive component in your boiler (worth €739+). With the Premium plan, you can add this coverage for €12.50/month extra. With Gold, it is included as standard.
How does the CO detector work?
Every subscription receives a free certified CO detector at the first maintenance visit. From the Comfort warranty plan onwards, the battery is replaced free of charge every year.
Does the HOA volume discount also apply to Aircare?
Yes, the same volume discounts apply to all HOA plans, including the Aircare ventilation plan. You can also combine heating and ventilation plans.
Ready for worry-free heating?
Request a free, no-obligation quote today. We'll call you back within 24 hours.
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